SYFAB Privacy Policy

1. INTRODUCTION

South Yorkshire Funding Advice Bureau (SYFAB) is a wholly owned subsidiary of SYCF. Since 2013 we have been helping them to support local community groups to achieve their charitable aims and to build stronger, more resilient communities across South Yorkshire. We provide information, advice and training on funding and fundraising to community and voluntary organisations. Our Privacy Policy is covered by South Yorkshire Community Foundation’s Privacy Policy. The differences between the policies are specified here.

2. WHOSE DATA DO WE COLLECT?

We collect data on community and voluntary organisations, individuals and groups who are interested in using our website services, receiving our newsletters, learning about or attending our training courses and/or our events.

3. HOW WE COLLECT YOUR DATA

The information we hold about you has been provided directly to us by you except when your colleague or employer has booked you onto a training course.

Your activities and involvement with SYFAB will result in personal data being created, for example when you register to our site; request email newsletters or training and event information; book (or are booked) on a training course; or attend an event and request that we add you to our mailing list.

We collect it as you use our website. Please see our Cookies Policy below for details.

4. WHAT WE COLLECT

SYFAB is the ‘controller’ of the personal data you (the ‘data subject’) provide to us. We will usually collect basic personal data about you like your name, your group’s name, postal address (optional) and telephone number (optional), and your email address. We also ask about the income level and structure of your group, for monitoring purposes.

We do not normally collect or store sensitive data (such as information relating to health, beliefs or political affiliation) about you. However, there are some situations where this will occur including, but not exclusively, if:

• An accident or incident occurs on our property, at one of our events or involving one of our staff
• If you are attending one of our events and have disclosed specific access or dietary needs

5. WHAT WE DO WITH THE INFORMATION WE GATHER

The law allows us to process your data if it is in our legitimate interest to do so, but only so long as we need to and your “interests or your fundamental rights and freedoms are not overriding”. This means we ensure that the processing is not overly intrusive and that we only do so in a way which is described in this privacy policy.

We will process your personal information for our legitimate business and charitable interests, which include some or all of the following:

• Internal record keeping
• To undertake statistical analysis
• To improve our communication and services
• To send you newsletters and information about our training courses and events. You will always have the ability to decline future contact.
• Maintaining a database of contacts and helping us respect your choices and preferences (e.g. if you ask not to receive our newsletter, we’ll keep a record of this).
• We evaluate, categorise and profile personal data in order to tailor materials, services and communications, and prevent unwanted material from filling up your inbox.

6. WHO WE SHARE YOUR DATA WITH AND PROTECTING YOUR DATA

We are committed to ensuring that your information is secure.

We will not share information about your individual visits to our website or any of the personal information that you provide with anyone else or any other organisation unless it is necessary for the purpose for which you give us the data. For example, we provide data to third parties known as Data Processors, to provide specific services to us. A contract is in place with a Data Processor and they are not allowed to do anything with your data other than that which we have requested.

If we run an event in partnership with other named organisations, or if we refer you to another partner your details may need to be shared but we will ask for your consent first.

7. RETENTION

We will not retain your information for longer than is necessary. Relationships between community groups and SYFAB are often long term, and so we expect to keep your data for as long as that relationship exists. If you request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.

8. CONTROLLING YOUR PERSONAL INFORMATION

If you are a registered user of our website services, then you will be able to change your contact preferences or unsubscribe from our mailing list at any time through MYFAB.

If you would like us to remove you from our database please contact a member of SYFAB staff by email, phone or post. Contact details are provided in section 10.

If you believe that any information we are holding on you is incorrect or incomplete, please contact SYFAB. We will promptly correct any information found to be incorrect.

9. COOKIES

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

10. ANY QUESTIONS?

For further information please see the sections in the SYCF Privacy Policy about:

Data Security section 7
Payment Security – section 8
Links to other websites – section 10
Legitimate Interests – section 12

SYCF Privacy Policy in full